Using Our Website

Select from the list below to see more about using our website:


Privacy Policy

Edge Church respects confidentiality in regard to personal information provided to Edge Church. We do not pass this information onto third parties unless:

  • You specifically request us to do so, or
  • It is requested by State or Federal law in Australia

We fully co-operate with law enforcement agencies in identifying those who use our website for any illegal activities. We reserve the right to report to law enforcement agencies any activities that we reasonably believe to be unlawful.

Other sites accessible through our website are responsible for their own privacy policies. Please consult each site's privacy policy. We are not responsible for the actions of third parties.

We keep your personal information private and secure and collect it only for the purposes of providing effective pastoral care or notify you of developments or upcoming Edge Church events.

Personal information is only collected on this website if you provide it after setting up a personal user account.

Personal information will only be shared within Edge entities for the express purposes outlined above. This will not be done if you give contrary instructions.

Please email our privacy officer for more information, or to see the full privacy statement.

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Virus Warning

Edge Church advise that it cannot guarantee this website and or its links are virus free. It is the responsibility of each visitor to ensure they scan for any viruses and or faults before allowing such viruses/faults into their system.

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Links to Other Websites

Edge Church provides links to other websites maintained by other companies, associations, organisations and government departments. Edge Church provides these links in the best interest of our website visitors for the purpose of introducing you to other ministries or areas of interest. However, Edge Church does not accept any responsibility for the control and accuracy of content found in these websites.

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Currency

All overseas purchases of our resource, product and services must be made in Australian Dollars utilising the exchange rate applicable at the time of processing your payment, and subject to the Australian banking system rules and regulations. Edge Church has no direct control over this process and we are therefore are not able to give any guide to amounts in your respective currency. Click here for a Currency Conversion Guide.

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Delivery Times

Items purchased from our internet site are typically dispatched within 24-72 hours of receipt of the order. In the event of out of stock items, you will be contacted by phone or email to advise the expected time frame for delivery. Items for delivery within Australia typically take 1-5 business days. Delivery to overseas locations typically take 5-15 business days.

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Refund Policy

Unfortunately we will not provide refunds for overseas customers unless the goods are clearly shown to be faulty before purchase.

Wherever reasonably possible we will provide a credit or refund for purchases made by Australian customers, however, we may refuse under certain circumstances such as (but not limited to) where we know that the goods have been damaged after purchase.

In the event that goods are damaged in transit or other problems arise after we dispatch the goods, we will not be liable for any reimbursement or consequential losses or damages whatsoever.

All returned goods are sent at your risk.  When returning goods you should make special arrangements at the point of dispatch such as mail registration and appropriate insurance cover.  Unfortunately, we cannot accept responsibility for goods that may be lost in transit and are not received by us.

We will always provide a refund if the goods you purchased:

  • Have a fault that you could not have known about at the time of purchase
  • Do not do the job you were led to believe they would
  • Are not the same as the sample you were shown or had described to you

Such goods should be returned at your cost within a reasonable period of time together with a copy of the receipt or other reasonable proof of purchase to our satisfaction.

Always remember to keep your receipt as proof of purchase.

Returns should be sent to:

Edge Church Internet Sales
PO Box 106
Reynella South Australia 5161
AUSTRALIA

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Edge Account Security

When you setup your personal Edge Account, please take note of the privacy policy above for information on how we treat the information you provide us. When making a purchase on our website using your credit card, your Edge Account simply uses your stored information (such as address and contact details) to help process your order. Any payments made take place in real time, using industry strength SSL encryption directly to the payment gateway provider. The payment gateway provider then processes the transaction securely with the banking network. Your credit card details are NOT stored on our system, and therefore protected. When an online payment is successful, we do store the transaction response with the order. This transaction response contains information about the payment transaction, including items such as the transaction result, transaction date, a unique identification number and the card type used in the transaction. The transaction response does not contain sensitive information such as the credit card number.

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Internet Sales Policy

For more information about our internet sales, please request a copy of our policy document from our privacy officer.

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